EV loan asset protection and recovery for NBFCs
Locate, immobilize, and recover financed electric vehicles with full Fair Practices Code workflow support. Built for lenders writing 2W, 3W, and financed EV fleet portfolios.
Why EV portfolios are harder to recover than ICE portfolios
NBFCs financing electric two and three wheelers are working with borrower behaviour, charging patterns, and asset visibility gaps that traditional auto loan operations were not designed to manage.
Six control layers built into every financed vehicle
Navionyx installs a single hardware unit that combines GPS, GSM connectivity, relay output, and EV data interfaces where the architecture allows. That one device powers live recovery control from field to head office.
Live Vehicle Location
GPS position updates every few seconds while moving, with the last known location preserved when the financed vehicle is parked or out of network.
Geo History Before and After Default
Movement history from day one helps lenders understand borrower usage patterns and gives recovery teams the best route back to the asset.
Remote Soft Immobilization
Authorised users can block the next cold start after notice and cure-period checks are complete. The command is reversible from the dashboard.
Permanent Vehicle Lock
For confirmed defaults beyond the agreed recovery threshold, the same relay workflow can keep the starter circuit open until intake and reset.
Field Collection Team Mobile Access
Recovery agents see live location, recent routes, battery status where available, and the fastest path to field action without office callbacks.
Full Audit Log
Every location query, lock, unlock, and release event is captured with user ID, timestamp, IP, and reason code for exportable evidence.
Relay based ignition control, explained for credit teams
The device sits between the ignition switch and the starter circuit. During normal use the circuit stays closed. When an authorised user issues an immobilization command, the over-the-air signal opens the relay and blocks the next cold start.
On EVs with CAN bus or BMS communication support, Navionyx can layer additional controller-level logic for softer lock flows. Where those integrations are not available, the relay-based workflow still gives a practical recovery control layer.
Safety is hardcoded into the firmware. A moving vehicle is never cut mid-trip, and a reverse unlock command is available to the same authorised role when the borrower cures the default or the asset is recovered.
Default Trigger
Credit or collections flags the loan account and records the RBI-compliant notice reference inside the Navionyx dashboard.
Lender Action
An authorised collections user issues a soft immobilization command from the secured portal after policy checks are satisfied.
Relay Engages
The relay opens only when the vehicle is stationary and the ignition is off, blocking the next start instead of interrupting a live trip.
Field Recovery
The collection team navigates to the live location, takes possession under the loan agreement, and the authorised technician releases the lock at intake.
Recovery actions that stay inside lender policy and RBI process
The platform supports a compliant repossession workflow; it does not replace the legal process. Lenders still need enforceable loan agreement clauses, notice, transparency, and documented post-default steps as required by the RBI Fair Practices Code.
Navionyx gives effect to that workflow by pairing each action with borrower context, role-based controls, configurable notice waits, and exportable evidence. For legal interpretation, lenders should align the remote control clause with their internal compliance team.
Reference the RBI Fair Practices Code guidance on the RBI website.
Operational controls lenders can evidence
- Notice period workflow with configurable wait windows before immobilization can be triggered.
- Reason code capture on every location query, lock, unlock, and release action.
- Borrower visibility through the Navionyx app with status messaging and lender contact context.
- Exportable audit trails for internal review, RBI inspection support, ombudsman matters, or court evidence.
- Role-based access so only authorised collections users can issue lock commands.
Why a driver app reduces defaults before recovery is ever needed
The most cost-effective recovery is the one that never becomes necessary. Navionyx gives financed borrowers an EV driver app that surfaces battery state of charge, battery state of health, charging history, and maintenance reminders in a genuinely useful format.
For lenders, the same experience reduces ghost defaults, keeps the borrower connected to the platform, and creates a softer communication channel through in-app alerts before collections takes harder action.
The same battery state of health signals also strengthen EV charging analytics and can feed certificate workflows through the Navionyx battery health certification process.
Live with two of India's most established asset finance lenders
Shriram Finance
One of India's largest retail asset financing NBFCs, with strong exposure to two wheeler, three wheeler, and commercial vehicle portfolios across tier 2 and tier 3 markets.
Navionyx units are deployed on financed EV inventory with live integration into collections workflows.
RBAFL
Active deployment on financed electric three wheeler inventory where recovery teams need live location and controlled intervention during default handling.
Field collection teams use the Navionyx mobile dashboard to plan recovery routes and execute lock commands per policy.
From signed contract to live tracking in under 30 days
The implementation path is built for lending operations teams that need roles, controls, field fitment, and system integration to come together quickly.
Lender Onboarding
Configure the NBFC tenant, set up roles for credit, collections, audit, and field teams, and map the loan account structure to device assignment.
Device Procurement and Fitment
Devices ship with the financed vehicle from the OEM partner where possible or are retrofitted at authorised installation centres before activation.
API Integration
Loan management system flags, notice dates, and recovery actions move through REST APIs so defaults and controls stay in sync without manual reconciliation.
Go Live and Audit Setup
Navionyx solutions engineering supports test recoveries and validates exportable audit logs with your internal compliance team before rollout.
Frequently asked questions
See your portfolio on the Navionyx lender dashboard
A 30 minute working session with our solutions team. We can walk through live financed vehicle tracking, relay workflows, audit logs, and the recovery path your collections team would actually use.